Supply Chain Glossary & Logistics Terminology
This resource is your comprehensive guide to terminology used in the supply chain and logistics industry. We cover everything from fundamental concepts to emerging technologies, making complex supply chain terms accessible to both newcomers and seasoned professionals alike. Each entry includes clear definitions and practical examples, helping you better understand how these concepts apply in real-world operations.
We hope this glossary will help you navigate the evolving landscape of global supply chain management.
Terms and Definitions
Panamax
A term referring to ships designed to fit within the dimensions of the Panama Canal, optimizing their capacity for transporting goods between oceans.
A shipping line uses vessels sized to transit the Panama Canal for efficient global routes
Transportation
Delivery
Parcel
A package or shipment of goods sent through a carrier, often smaller than freight shipments, used in both domestic and international shipping.
A distributor ships small packages via courier service for overnight delivery to customers
Transportation
Delivery
Parcel Delivery
The process of transporting packages to customers, typically involving small to medium-sized shipments, managed by courier or delivery services.
A carrier provides residential delivery service for online shopping orders
Transportation
Delivery
Peak Season
The period of increased demand for goods and services, often occurring during holidays or special events, requiring logistics companies to enhance capacity and efficiency.
A retailer increases warehouse staffing to handle holiday shopping volume
Planning & Operations
Delivery
Storage
Per Diem
A daily fee charged by carriers or service providers for the use of equipment or for delays incurred, commonly applied to trucking and freight services.
A shipper pays daily fees for keeping trailers beyond the agreed unloading time
Commercial Terms
Delivery
Performance Reporting
The process of tracking and analyzing logistics performance metrics, such as delivery times and costs, to evaluate efficiency and identify areas for improvement.
A logistics provider tracks on-time delivery and damage rates for customer scorecard reviews
Operations
Delivery
Surveys
Customer Support Availability
Pick and Pack
A logistics process that involves selecting items from inventory to fulfill customer orders and packing them for shipment, ensuring accuracy and efficiency.
Workers in a fulfillment center collect items from various locations to complete individual orders
Operations
Delivery
Storage
Pier Pass
A program implemented at ports to manage congestion and improve cargo flow by charging fees for certain hours of operation, encouraging off-peak deliveries.
A carrier schedules port pickups during off-peak hours to reduce congestion charges
Security
Delivery
Placard
A sign or label displayed on vehicles transporting hazardous materials, providing essential information about the type of material and safety precautions.
A tanker truck displays proper hazardous material warnings for liquid chemical transport
Transportation
Delivery
Port Congestion
The situation where ships and cargo experience delays due to limited space, staffing, or equipment at ports, impacting logistics and supply chain efficiency.
Ships wait at anchor due to labor shortages slowing container unloading operations
Facilities
Delivery
Port of Entry
A designated location where goods are legally allowed to enter a country, subject to customs inspection and clearance before distribution.
Imported goods clear customs inspection at designated border crossing points
Facilities
Delivery
Sourcing
Pre-Carriage
The transportation of goods from the shipper's location to the main transportation hub, often before they are loaded onto the primary mode of transport.
A trucking company moves export containers from the factory to the ocean terminal
Transportation
Delivery
Predictive Analytics Platform
Advanced analytics system using AI/ML to forecast supply chain events and optimize operations.
A supermarket chain forecasts product demand based on weather patterns and events
Technology
Planning
Sourcing
Shyftbase AI
Analytics
Predictive Analytics in Logistics
The use of data analysis and statistical algorithms to forecast future logistics trends and customer demands, enabling better planning and decision-making.
A warehouse uses historical data to forecast labor needs for upcoming peak periods
Analytics
Planning
Storage
Shyftbase AI
Analytics
Prepaid Freight
A shipping arrangement where the shipping costs are paid by the sender in advance, often reflected in the terms of sale or shipping agreement.
A seller includes shipping costs in product pricing, arranging and paying for delivery
Commercial Terms
Delivery
Procurement
The process of sourcing and purchasing goods and services needed for business operations.
A manufacturer evaluates and selects suppliers based on quality, cost, and reliability
Trade
Sourcing
Provenance Tracking
Blockchain-based system for tracking the complete history and origin of products in the supply chain.
A food producer tracks ingredients from farm through processing to ensure quality
Technology
Manufacturing
Sourcing
Quality Control
The process of ensuring that products meet specified standards and requirements, involving systematic inspections and tests to detect defects and maintain quality throughout production and logistics.
Inspectors check incoming materials against specifications before accepting delivery
Operations
Manufacturing
Sourcing
Quantum Computing in Supply Chain
Application of quantum computing for complex supply chain optimization and risk analysis.
A logistics network uses advanced computing to optimize complex routing decisions
Technology
Delivery
Planning
Quarantine
A controlled period during which goods are held to prevent the spread of pests or diseases, typically applied to food, plants, and animals entering a country, ensuring compliance with health regulations.
Imported produce is held for inspection before release to distribution channels
Inventory
Sourcing
Queue Time
The duration goods spend waiting in line for processing or transportation, impacting overall efficiency in logistics and supply chain operations due to delays in movement.
Trucks wait in line at a distribution center during peak delivery hours
Planning & Operations
Delivery
RFID (Radio Frequency Identification)
A technology that uses radio waves to automatically identify and track tags attached to objects, improving inventory management and logistics efficiency.
A warehouse uses radio tags to automatically track pallet movements and locations
Technology
Storage
Rail Freight
The transportation of goods using trains, offering a cost-effective and efficient method for moving large volumes of cargo over long distances, especially in bulk.
A paper mill ships bulk products by rail car to reduce transportation costs
Transportation
Delivery
Rate Benchmarking
The process of comparing transportation rates and service levels against industry standards or competitors, helping shippers evaluate their costs and make informed decisions.
A shipper compares carrier quotes against market data to negotiate contracts
Risk Management
Delivery
Planning
Custom Rates
Rate Confirmation
A document provided by a carrier confirming the agreed-upon freight rate for a shipment, detailing terms and conditions to avoid misunderstandings during transportation.
A broker provides written verification of agreed freight rates before pickup
Commercial Terms
Delivery
Escrow & Minimum Pays
Auto Pay
Auto Billing
Real-Time Tracking and Tracing
The use of technology to monitor the location and status of shipments throughout the logistics process, providing visibility and allowing for timely updates to stakeholders.
A logistics provider offers customers mobile apps to monitor shipment location and status
Technology
Delivery
Route Optimization
Mobile App
Reefer
A refrigerated container or truck used to transport perishable goods, maintaining specific temperature conditions to ensure the integrity of products during transit.
A food distributor uses temperature-controlled trailers to transport frozen products
Equipment
Delivery
Reefer Plug
An electrical connection used to power refrigerated containers while they are stationary at a port or facility, maintaining the required temperature for sensitive cargo.
A port terminal provides electrical connections to power refrigerated containers
Transportation
Delivery
Storage
Regional Carrier
A transportation company that operates within a specific geographic area, offering services tailored to local markets and providing an alternative to national carriers.
A trucking company specializes in next-day delivery within a three-state area
Transportation
Delivery
Reverse Logistics
The process of managing the flow of products returned from customers back to the manufacturer or retailer, focusing on return processing, recycling, and waste management.
A electronics retailer processes customer returns through a specialized facility
Transportation
Returns
Linked Pickups
Reverse Logistics Management
The strategic approach to overseeing reverse logistics processes, including returns, repairs, and recycling, to enhance efficiency and minimize costs in handling returns.
A manufacturer coordinates collection and recycling of used products
Transportation
Returns
Linked Pickups
Reverse Logistics
Rework
The process of repairing or modifying products that do not meet quality standards, ensuring they are brought up to specifications before being sold or distributed.
A quality team repairs minor defects in products to avoid complete replacement
Inventory
Manufacturing
Risk Management
The systematic identification, assessment, and mitigation of risks in the supply chain, ensuring business continuity and minimizing disruptions to operations.
A company identifies alternate suppliers to mitigate potential supply disruptions
Risk Management
Planning
Sourcing
Uptime / Downtime
RoRo (Roll-on/Roll-off)
A shipping method for vehicles and heavy equipment that are driven onto and off vessels, facilitating efficient loading and unloading without the need for cranes.
A vehicle manufacturer uses specialized ships that allow cars to be driven on and off
Transportation
Delivery
Robotic Process Automation (RPA)
Software robots that automate repetitive supply chain tasks and processes.
A shipping department uses software bots to process routine documentation
Technology
Delivery
Robotics in Logistics
The use of automated robots for warehouse operations, including picking, packing, and sorting.
A modern warehouse uses autonomous robots to retrieve items for order fulfillment
Technology
Storage
Route Optimization
The process of determining the most efficient paths for transporting goods, taking into account factors like distance, traffic, and delivery schedules to minimize costs and time.
A delivery service plans driver stops to minimize miles driven while meeting time windows
Planning & Operations
Delivery
Route Optimization
Last Mile
Customizable Calendars
Configurable Delivery Time Windows
Routing Guide
A document that outlines preferred transportation routes, carriers, and service requirements for shipping goods, aiding in consistency and efficiency in logistics operations.
A shipper provides carriers with detailed instructions for handling their freight
Trade
Delivery
SCM (Supply Chain Management)
The coordination and management of all activities involved in sourcing, procurement, production, and logistics to optimize efficiency and meet customer demands.
A company coordinates all activities from raw material procurement through customer delivery
Core Concepts
Delivery
Manufacturing
Planning
Returns
Sourcing
SCOR Model
A process reference model that provides a standardized framework for evaluating and improving enterprise-wide supply chain performance.
A company uses standardized metrics to evaluate supply chain performance across divisions
Standards
Delivery
Manufacturing
Planning
Returns
Sourcing
SKU (Stock Keeping Unit)
A unique identifier assigned to each product or item in inventory, allowing for effective tracking, management, and sales analysis within the supply chain.
A warehouse assigns unique codes to track different product variations in inventory
Inventory Management
Storage
Inventory
SLA (Service Level Agreement)
A contract between a service provider and a customer that outlines expected service levels, including quality, availability, and responsibilities for logistics services.
A logistics provider guarantees specific delivery times and performance metrics
Operations
Delivery
Delivery & Install
Customer Support Availability
Configurable Delivery Time Windows
Client Portals
SaaS (Software as a Service)
A cloud-based software delivery model that allows users to access applications via the internet, offering scalable logistics solutions without the need for extensive IT infrastructure.
A company accesses cloud-based transportation management software without installing local systems
Technology
Delivery
Planning
Customization, Flexibility, & Scalability
Safety Stock
Additional inventory held to mitigate the risk of stockouts due to uncertainties in supply and demand, ensuring availability of products for customers.
A manufacturer maintains extra inventory of critical components to prevent production delays
Inventory Management
Manufacturing
Storage
Inventory
Scope 1 Emissions
Direct greenhouse gas emissions from sources owned or controlled by the organization, such as company vehicles and facilities.
A logistics company measures direct carbon emissions from their owned truck fleet
Sustainability
Delivery
Scope 2 Emissions
Indirect greenhouse gas emissions from purchased electricity, steam, heating, and cooling consumed by the organization.
A warehouse tracks emissions from purchased electricity used for facility operations
Sustainability
Storage
Scope 3 Emissions
All indirect emissions (not included in Scope 2) that occur in the value chain, including both upstream and downstream emissions.
A manufacturer measures emissions from suppliers' operations and product transportation
Sustainability
Delivery
Manufacturing
Sourcing
Seal
A device or material used to secure containers, trailers, or packages, ensuring that they remain tamper-proof and providing assurance of the integrity of the contents.
A security team applies numbered seals to containers to detect unauthorized access
Equipment
Delivery
Seaway Bill
A document issued by a carrier for the transportation of goods via sea, serving as a receipt and evidence of the contract of carriage, but not as a title to the goods.
A shipping line issues non-negotiable transport documents for container cargo
Documentation
Delivery
Shipment Visibility
The ability to track and monitor shipments throughout the logistics process, providing real-time information on the location and status of goods in transit.
A manufacturer monitors in-transit location and condition of sensitive electronics
Technology
Delivery
Client Portals
Shipper
An individual or company that sends goods or cargo, responsible for arranging transportation and ensuring compliance with shipping regulations.
A factory prepares goods for transport and provides necessary documentation
Trade
Delivery
Manufacturing
Shipper’s Export Declaration (SED)
A document required by customs for exporting goods, providing details about the shipment, its value, and the recipient, ensuring compliance with export regulations.
An exporter files required customs documentation for international shipments
Documentation
Delivery
Shipping Container
A standardized reusable container used for transporting goods by sea, rail, or truck, designed for easy handling and stacking during logistics operations.
A textile manufacturer uses standard 40-foot containers for overseas shipments
Equipment
Delivery
Shipping Manifest
A detailed list of all cargo aboard a vessel or vehicle, serving as a receipt and used for customs and regulatory purposes during transportation.
A vessel operator maintains detailed lists of all cargo on board
Documentation
Delivery
Short Haul
A term used to describe transportation of goods over relatively short distances, often requiring different logistics strategies compared to long-haul shipping.
A distributor provides same-day delivery service within 250 miles of their warehouse
Transportation
Delivery
Short Sea Shipping
The movement of cargo by sea over short distances, often used to bypass congested land routes, enhancing efficiency in regional logistics networks.
A coastal service moves containers between ports as an alternative to road transport
Transportation
Delivery
Slot Charter
A shipping arrangement where a shipper rents a specific amount of space or time on a vessel, providing flexibility for transporting goods based on demand.
A manufacturer reserves dedicated space on regular container ship routes
Inventory
Delivery
Slotting
The process of organizing inventory in a warehouse or distribution center for optimal accessibility and efficiency, enhancing order fulfillment speed and accuracy.
A warehouse organizes inventory locations based on picking frequency and product characteristics
Operations
Storage
Smart Contracts
Self-executing contracts with terms directly written into code on blockchain, automating supply chain agreements and transactions.
Supply chain partners use automated agreements to trigger payments upon delivery confirmation
Technology
Delivery
Onboarding & Documents Management
Smart Warehouse
A warehouse that uses advanced technologies like IoT, AI, and automation to optimize operations.
A facility uses IoT sensors and automation to optimize storage and retrieval operations
Facilities
Storage
Warehouse Management System (WMS)
Stacktrain
A method of transporting intermodal containers stacked on railcars, maximizing space and efficiency in rail freight operations, particularly for long-distance shipping.
A rail operator doubles container capacity by stacking units two-high on flatcars
Transportation
Delivery
Strategic Sourcing
The process of identifying and selecting suppliers to meet long-term business objectives, focusing on cost, quality, and reliability in procurement.
A manufacturer develops long-term relationships with key component suppliers
Core Concepts
Sourcing
Supplier Portals
Supplier Risk Scoring
A systematic method of evaluating and rating suppliers based on various risk factors, including financial stability, operational capability, and compliance.
A company evaluates suppliers based on financial health and performance metrics
Risk Management
Sourcing
Supply Chain
The network of all entities involved in producing, handling, and distributing a product, from raw materials to end customers, encompassing all logistics activities.
A computer manufacturer coordinates component sourcing, assembly, and distribution globally
Core Concepts
Delivery
Manufacturing
Planning
Returns
Sourcing
Supply Chain Analysis
The examination and evaluation of a supply chain’s efficiency and effectiveness, identifying areas for improvement to optimize performance and reduce costs.
A consultant evaluates current operations to recommend efficiency improvements
Core Concepts
Planning
Surveys
Analytics
Supply Chain Consulting
Professional services that provide expertise in optimizing supply chain processes, strategies, and operations, helping businesses enhance efficiency and competitiveness.
A firm helps redesign distribution networks to reduce costs and improve service
Service Providers
Planning
Supply Chain Control Tower
A centralized platform that provides real-time visibility and control over supply chain operations.
A company monitors global operations through centralized real-time data dashboards
Technology
Delivery
Manufacturing
Planning
Sourcing
Uptime / Downtime
Shyftbase AI
Full Network Management
Supply Chain Cyber Security
The practice of protecting supply chain information systems, networks, and data from digital attacks, including measures to secure both internal operations and external partner connections.
A manufacturer implements systems to protect connected production and logistics systems
Technology
Delivery
Manufacturing
Planning
Granular User Permissions and Access Levels
Supply Chain Data Lakes
Centralized repositories that can store large amounts of structured and unstructured supply chain data in its native format, enabling advanced analytics and machine learning applications.
A retailer consolidates supplier, inventory, and shipping data for advanced analytics
Technology
Delivery
Planning
Sourcing
Storage
Supply Chain Digital Identity
Digital credentials and authentication systems for secure supply chain transactions and partner verification.
Trading partners use secure digital credentials to verify shipment documentation
Technology
Delivery
Granular User Permissions and Access Levels
Supply Chain Engineering
The application of engineering principles to design, optimize, and improve supply chain processes, focusing on efficiency, cost reduction, and service quality.
A team redesigns production and distribution networks for optimal efficiency
Core Concepts
Delivery
Manufacturing
Planning
Supply Chain Finance
Financial solutions that help optimize working capital and reduce financing costs across the supply chain, often leveraging the credit rating of large buyers.
A large buyer helps smaller suppliers access affordable financing using purchase orders
Finance
Sourcing
Escrow & Minimum Pays
Auto Pay
Auto Billing
Supply Chain Integration
The coordination of all supply chain components and activities to work together seamlessly, enhancing efficiency, communication, and responsiveness across the network.
A manufacturer connects systems with suppliers and carriers to automate information flow
Core Concepts
Delivery
Manufacturing
Planning
Sourcing
Onboarding & Documents Management
Supplier Portals
Full Network Management
Granular User Permissions and Access Levels
Timeline to Deployment
Supply Chain Optimization
The process of improving supply chain performance by reducing costs, enhancing service levels, and maximizing efficiency through strategic planning and analysis.
A company improves inventory placement and transport modes to reduce total costs
Core Concepts
Delivery
Planning
Storage
Supply Chain Orchestration Platform
Digital platform that coordinates and manages end-to-end supply chain processes across multiple stakeholders and systems.
A platform coordinates activities across multiple partners in real-time
Technology
Delivery
Manufacturing
Planning
Sourcing
Customization, Flexibility, & Scalability
Supply Chain Resilience
The ability of a supply chain to prepare for and adapt to unexpected disruptions.
A company develops backup suppliers and alternate shipping routes for critical products
Risk Management
Delivery
Planning
Sourcing
Uptime / Downtime
Supply Chain Stress Testing
The process of evaluating how well a supply chain performs under various scenarios of disruption, helping identify vulnerabilities and improve resilience.
A manufacturer simulates major disruptions to evaluate response capabilities
Risk Management
Planning
Supply Chain Visibility
The ability to track and monitor the flow of goods throughout the supply chain, providing real-time data to improve decision-making and responsiveness.
A platform provides real-time status of orders, inventory, and shipments
Core Concepts
Delivery
Manufacturing
Planning
Sourcing
Client Portals
Supplier Portals
Analytics
Full Network Management
Reverse Logistics
Supply Chain-as-a-Service (SCaaS)
A cloud-based business model where supply chain processes and technologies are provided as a service on a subscription basis, allowing companies to access advanced capabilities without large upfront investments.
A provider manages end-to-end logistics operations for multiple small manufacturers
Technology
Delivery
Manufacturing
Planning
Sourcing
Sustainability in Logistics
Practices and strategies aimed at reducing environmental impact in logistics operations.
A company redesigns product packaging to reduce materials and improve recyclability
Core Concepts
Manufacturing
Sustainable Packaging
The development and use of packaging solutions that minimize environmental impact and ecological footprint while maintaining product protection and quality.
A shipping clerk calculates net cargo weight by subtracting container weight
Sustainability
Delivery
TEU (Twenty-foot Equivalent Unit)
A standard measurement used in shipping to describe container capacity, based on the size of a standard 20-foot shipping container.
A provider manages warehousing and distribution for multiple retail clients
Equipment
Delivery
Storage
TL (Truckload)
A shipping method where a single shipment occupies an entire truck, often used for larger shipments that require dedicated transport.
A luxury goods maker creates digital tokens to verify product authenticity
Transportation
Delivery
Manufacturing
Tare Weight
The weight of an empty shipping container or vehicle, used to determine the net weight of cargo by subtracting it from the total weight during transportation.
A carrier uses curtain-sided trailers for easy side-loading of palletized goods
Operations
Delivery
Tautliner
A type of trailer with flexible side curtains that can be opened to facilitate loading and unloading, offering versatility for transporting various types of cargo.
A warehouse introduces new inventory management software with worker training
Equipment
Storage
Technology Implementation and Integration
The process of introducing and integrating new technologies into logistics operations, aimed at enhancing efficiency, data management, and overall performance.
A port charges fees for loading and unloading containers from vessels
Technology
Delivery
Onboarding & Documents Management
Uptime / Downtime
Granular User Permissions and Access Levels
Timeline to Deployment
Integrations & App Connectivity
Terminal Handling Charge (THC)
A fee charged by terminal operators for services related to loading and unloading containers, handling cargo, and managing operations at shipping terminals.
A shipping line measures vessel capacity in twenty-foot equivalent container units
Commercial Terms
Delivery
Third-Party Logistics (3PL)
A service provider that manages logistics operations on behalf of a client, offering services such as transportation, warehousing, and inventory management.
A distribution center measures daily order processing volume
Service Providers
Delivery
Storage
Throughput
The amount of goods or cargo moved through a supply chain or logistics network over a specific period, measuring efficiency and operational capacity.
A supplier ships full trailers of raw materials directly to manufacturing plants
Inventory
Delivery
Tokenization
The process of converting physical assets or documents into digital tokens on blockchain for easier tracking and trading.
A fleet manager analyzes lifetime costs including purchase, fuel, and maintenance
Technology
Delivery
Total Cost of Ownership (TCO)
A comprehensive assessment of all direct and indirect costs associated with acquiring and operating assets or systems throughout their lifecycle.
A courier provides real-time package location updates to customers
Finance
Delivery
Track and Trace
The process of monitoring the movement and status of shipments throughout the logistics process, providing visibility and updates to stakeholders.
A company uses dry van trailers to protect products during highway transport
Technology
Delivery
Client Portals
Reverse Logistics
Mobile App
Linked Pickups
Route Optimization
Trailer
A non-motorized vehicle designed to be towed by a truck or tractor, used for transporting cargo, with various configurations to accommodate different types of goods.
Workers transfer cargo from international containers to domestic trailers
Equipment
Delivery
Transloading
The transfer of cargo from one mode of transportation to another, such as from a truck to a train, optimizing logistics for efficiency and cost savings.
A analyst studies cost trade-offs between different shipping modes and routes
Operations
Delivery
Planning
Transportation Economics
The study of how transportation impacts economic efficiency, focusing on costs, demand, and the role of logistics in trade and commerce.
Software optimizes carrier selection and routing for all shipments
Risk Management
Delivery
Custom Rates
Transportation Management System (TMS)
Software that helps businesses plan, execute, and optimize their logistics operations, improving efficiency and visibility throughout the supply chain.
A manufacturer contracts with carriers for dedicated shipping capacity
Technology
Delivery
Planning
Mid Mile
First Mile
Route Optimization
Transportation Procurement
The process of sourcing and acquiring transportation services, involving negotiations with carriers and optimizing costs and service levels for logistics.
A port transfers containers between ocean vessels on different trade routes
Operations
Delivery
Transshipment
The process of transferring cargo from one vessel to another at an intermediate port, facilitating the movement of goods across different shipping routes.
A food processor ships full trailers direct to distribution centers
Transportation
Delivery
Truckload
A term used in freight transport to describe shipments that fill an entire truck, typically involving larger volumes of cargo and direct delivery to customers.
An air freight carrier uses standardized containers for efficient aircraft loading
Transportation
Delivery
ULD (Unit Load Device)
A container or pallet used in air freight to consolidate cargo for efficient loading and unloading, maximizing space and protecting goods during transport.
A team analyzes current processes to eliminate non-value-adding steps
Transportation
Planning